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Office Software Review

Zoom 2020 Review

Zoom is the leader in modern enterprise video communications. It’s an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars. Their free plan can host meetings with up to 100 participants. Voted #1 in video conferencing software.

Features:

  • Unlimited 1 to 1 meetings for free.
  • Calendar integration for both Google and Outlook.
  • Desktop and application sharing (multiple people can share at the same time).
  • Virtual waiting room option.

Pricing:

  • Free version hosts up to 100 participants with a 40 minutes limit on group meetings.
  • Paid version starts from $14.99 per month/user.

More About Zoom

Zoom Reviews

Find out what each expert had to say about Zoom.

John Arthur

Author

✓ Zoom
Zoom seems to be holding up the best with incredible bandwidth demands right now.

Zoom is becoming a favorite because it has some great features like Touch up my Appearance and a control panel that is easy to use. It also does much better for audio-only conference calls than it used to. It is a leaner, lighter interface, so works well for many users.

Katie Ashworth

Travel Public Relations Specialist - The Abbi Agency

✓ Zoom
As an agency we sought after the same tools. During this time we have fully relied on Zoom for our conference calls. Zoom has provided us a way to have interactive calls with our teammates face to face without missing a beat.

Working remote can be tough but with these three tools, we have been able to stay more than efficient through this time.

Chane Steiner

CEO - Crediful

✓ Zoom
My personal favorite option for video conferencing is Zoom.
I would personally recommend this option over others because of it’s high-functionality and vast array of features. Even with the software’s many capabilities, it’s very easy to use, and doesn’t require a lot of know-how for many people to be able to operate it. Plus, it doesn’t hurt that Zoom is priced very reasonably, and even has a powerful free option available depending on your team’s needs.

Oren Greenberg

Founder - Kurve

✓ Zoom
Zoom is very robust and easily accessible, but only recommend pro as free runs out after 40min. Other than that is a great app.

Sahin Boydas

CEO - RemoteTeam

✓ Zoom
Zoom is our go-to video conferencing platform where we hold our weekly meetings, thinking about ideas, dogfooding, and many more. But we’ve realized that Zoom probably wouldn’t work well for certain things that’s why we have Screen.io.

✓ Screen.io
Screen.io is a screen sharing platform that is really great in collaborative working. So if we need to edit certain documents together as a team, work on a single code, or deliberate on a document at the same time, Screen.io is really handy in bringing all of us together to collaborate seamlessly.

William Chin

Web Consultant - Pickfu.com

✓ Zoom
Great software all around, can really be expensive but I believe they’re the pinnacle of online meeting software. You can really customize your meeting rooms, schedules and have a number of settings like allowing passwords, automatic hosting and easy recording set-ups. Good for large conferences and small teams / 1-on-1s.

Laura Handrick

Owner - Choosing Therapy

I use multiple tools, both as a teleworker and as an independent consultant.

✓ Zoom
However, Zoom is the one I use the most. That’s because it’s free for one-on-one meetings and allows group calls with up to three people free for 40 minutes. Like GoToMeeting, Zoom allows me to screen share applications. I use it when conducting one-on-one meetings as seeing one another’s faces helps create connection and trust. I also use it when conducting live training sessions, as I can see the participant’s reactions as they view my presentation deck live on the screen.

Tatiana Gavrilina

Content marketing writer - DDI Development

✓ Zoom
The most convenient screen recording software for me is Zoom. Why? It is widely used, which means that I can quickly find a solution or an answer to any difficulty or question arises.

Another reason why I choose Zoom among all other similar tools is its free version.

The basic free plan says that one free meeting can last up to 40 minutes.

But as my practice shows, I have also had even longer meetings. I recorded every such meeting and could save it on my computer, upload it to a Google drive or Dropbox. What I’m really used to is Google Drive.

With Zoom, I have free access to my camera and microphone, I can show my presentation, chat and see everyone in the meeting.

This screen recording software is really one of the most convenient for me because it is simple, widely used and free. And one more thing for those who want to pay) If you want much more features like a full day meeting, you can buy a paid plan for $14.99 per month.

Erico Franco

Marketing Manager - Agencia de Marketing Digital

✓ Zoom
Zoom (zoom.us) is the perfect video conference platform.

Both for meetings of two participants and larger videoconferences, with up to 25 people. Zoom stores complete recordings of meetings in the cloud that can then be sent automatically by email. It also supports all operating systems and technologies such as Windows, Mac, iOS, Android, BlackBerry, Linux, Zoom Rooms and H.323 / SIP

Another interesting feature is to be able to integrate with Google Calendar and add the meeting links to invites automatically that are created directly in your calendar!

Dustin Vann

Owner & CEO - Trusy Social

✓ Zoom
Zoom is a great tool, and something that fits the companies workflow really well. The software allows for people to share their screen, so we can still get work done and help each other even though we are not stood at each other’s desk. You can record meetings, which is even better, as if someone does have to miss out on one we can always have a copy for them to get to at another time. While the world we have been thrown into is not ideal, using something like Zoom makes us not feel so alone, and allows for the company to continue, even thrive, in these new unprecedented times.

Carlo Borja

Head of Online Marketing - Time Doctor

✓ Zoom
My top recommendation would be Zoom. It is able to handle the 50 or so people simultaneously on a video call without hiccups. It’s smooth, fast and is the one with the least issues based on my experience.

Bailey Hahn

SEM Strategist - Summit Digital Marketing

✓ Zoom
As a completely remote team, at Summit Digital Marketing, we rely heavily on video conference software to facilitate us in meeting together as a team as well as with our clients. Our preferred video conferencing service is Zoom, which allows us to regularly host video meetings. Some of the features that we love about Zoom are: the capacity to host a large number of people in every call; the ability for every participant to share their computer screen with the other participants; the ability to record every meeting; the chat feature, and so much more! We are very happy with our experience using Zoom and would definitely recommend it to others.

Dennis Bell

Founder - Byblos Coffee

For video conferencing, I only use Skype and Zoom.

✓ Zoom
I like zoom mainly because of its high-quality audio, video, and screen sharing capabilities. It has a webinar functionality which can cater up to 100 interactive video participants.

Another great feature of Zoom is its group collaboration functionality. You can create groups that can send text, image, or audio files to members of the group. Its ease of use is comparable to no other software in the market right now. Anyone can be an expert when using Zoom. And the best part, I like to use Zoom to record tutorial videos that I can easily share to my group.

Christian Antonoff

Marketing Manager - Excel Template

✓ Zoom
I love the app for several reasons. The first is that it’s very easy to use due to its intuitive interface. Also, it can be used for large conference calls involving more than a hundred people. In addition, Zoom is quite stable and reliable and does not compromise the quality of its calls, as it offers HD quality video.

My company uses Zoom not just for video chat, but also to exchange files in a fast and secure manner. I really like the fact that the app perfectly syncs with Google Calendar. It’s handy.

Zoom Meeting is available for both desktop and mobile devices. Although I use it primarily on my computer, on a few occasions I have had to open it on my phone. The quality of the call was surprisingly good. The app is surprisingly robust when chatting with fewer people.

Brian Lim

Founder & CEO - iHeartRaves

✓ Zoom
In light of COVID-19 and the need to work remotely, we are using Zoom so that people are able to share their fun experiences of working from home daily. We are sharing what our work stations look like, discussing workout routines we are doing, talking about the music we’re listening to, and so on. We’ve started doing virtual happy hours as well and they’ve been a big hit! In addition, there are plans for a Zoom morning workout routine hosted by team members. Zoom is super easy to use, and the cost is very low.

Deborah Sweeney

CEO - MyCorporation.com

✓ Zoom
I use and would recommend Zoom for any individual in need of video conferencing software. This is an easy to use (and free!) video conferencing software platform. You can join in meetings and host them, inviting remote work individuals from across the country to be present and get in some much needed face time (or audio time) as we all work remote during COVID-19. Best of all, you can download it on your laptop, tablet, or phone so you have access everywhere you go.

Shiyang Gong

CEO - AILaw.Inc

✓ Zoom
I prefer to use Zoom for daily video meetings with my team and clients. It is simple to use, and no one has issues using the product on the receiving end of an invite. Zoom has a Stable video conference calling for many people and has the ability to include people via phone calls. The call quality of the Zoom is excellent without interference and drops. Screen sharing option is a great feature as we need this all the time for client calls. It is also great if someone can’t make a meeting because you can record your call and can share it later with the group members.

Ben Watson

Virtual CFO - DollarSprout

✓ Zoom
I use Zoom on a regular basis because of the following features:
Screen sharing capabilities, virtual backgrounds, and admin controls to mute/unmute other members on the call.

The screen share is extremely helpful when I’m showing things on my desktop or need to walk a client through something. The virtual backgrounds are helpful if you use a simple green screen or background. Instead of a blank wall that looks like I’m in a phone booth, I can upload photos or use templates like an office building.

A major perk is being able to mute/unmute other members on the call as an administrator. Hardly anything as annoying as somebody not muting themselves while eating, getting a phone call or chatting with people around them while you’re trying to give a presentation.

Markelle Harden

Digital Strategist - Knowmad Digital Marketing

✓ Zoom
At Knowmad, we’ve been using Zoom Meetings for a little over six-months. We switched to Zoom when previous video conferencing tool outgrew our team; Zoom can handle multiple users under one account and offers plenty of growth plans. We selected Zoom over competitors due to the ease-of-use for our clients and collaboration tools. During a meeting, we don’t have to fumble with controls for sharing our screen. As members of a shared account, anyone on the team can begin screen sharing with the click of a button. Other software options require clunky ‘Pass the Presenter’ features that require acceptance clicks from other users. With Zoom, the recording option is awesome for client onboarding; we can record the meeting for team members who are unable to attend and use the recording as a reference for future planning.

Jonathan Roberts

Director - Ancient Language Institute

✓ Zoom
We have found Zoom to be our favorite tool for video conferencing. For some, video conferencing is not really essential to their business. For us it is absolutely essential – getting the right platform was not optional.

We like Zoom for several reasons, but at the top of our list are these:
– Zoom rarely crashes.
– The video quality is consistently high.
– It is very easy to use, even for technophobes.

If you are going to teach a class online, time is of the essence, so you can’t afford to use a platform that is constantly crashing or buggy – or one that people spend 15 minutes of class time trying to figure out how to use. We have students of all ages and walks of life. Some of our students are very tech savvy and others not so much. Zoom, fortunately, is very easy to use, and even technophobes learn to navigate without much difficulty.

Sheree Sekou

Leadership Consultant - Sheree Sekou Consulting

✓ Zoom
My preferred video conference software is Zoom. Following are two simple,yet powerful Zoom tools I use to enhance my virtual meetings and training:

#1 – Screen Sharing: Adult learners have limited attention spans and a variety of learning styles. Even if you are an excellent speaker, there are a lot of things competing for your audiences’ attention in the virtual learning environment. Use the screen sharing tool to share relevant documents, slides and images while presenting and maintain your audience’s attention.

#2 – Participant Feedback: Zoom’s participant feedback tool allows presenters to receive non-verbal feedback from meeting attendees. This feature is particularly useful for quick check ins. Simply ask participants to give a thumbs up if they are ready to proceed or select the raise hand, if they have questions. The coffee cup icon is great to use before taking breaks and the check mark or thumbs up can be used to indicate they are ready to resume the meeting. Lastly, the applause icon works well to praise presenters and colleagues for a successful meeting.

Jake Woehlke

Customer Support Agent - Toggl

✓ Zoom
As someone who works in a fully remote company, video conferencing tools are vital to our communications and operations. While we’ve tried several platforms over the years, Zoom is perfect for our needs due to its ease of use and short learning curve. It also offers an intuitive and feature-rich platform to handle video conferencing needs for teams of all sizes. If you have remote teams operating in different time zones (as we do), Zoom offers a simple and shareable recording option to get recorded meetings into the hands of those who may not have been able to attend meetings live.

Travis James Fell

Product Manager - Hypori

✓ Zoom
Zoom is a breeze to set up and use. Somehow, Zoom has mastered using the computer audio and microphone option with my iPhone earbuds, while other vendors play sound out the laptop speakers or do not recognize my microphone. Finally, I love Zoom’s “background image” feature.. It literally looks like I’m participating from a golf course, which encourages me because all the local courses are closed.

Yanatha Desouvre

Marketing Professor - R.D.J.A Des L.L.C

✓ Zoom
It’s ideal for team meetings from home, allowing you to have more than 100 people connected at the same time. Additionally, meetings can be recorded to keep a record of what was discussed. I was able to teach my small Marketing class while I was in Orlando while my students were in Miami. I like how Zoom highlights the individuals who are speaking.

Zoom FAQ

What is Zoom?

Zoom is the world-wide leader in video conferencing.

Is Zoom any good?

Our experts recommended Zoom as the #1 choice for video conferencing software.

Is Zoom free to use?

Zoom has a free option which allow you to have unlimited 1 on 1 meetings and host up to 100 people for maximum 40 minutes.

Why is Zoom so popular?

People use Zoom as it an easy-to-use platform and offers a lot of features for free.